/* style.css - Trufrost enterprise service request UI */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700;800&display=swap');

:root {
    --tf-primary: #1554d1;
    --tf-primary-dark: #0b3a93;
    --tf-accent: #0f9f6e;
    --tf-warning: #b7791f;
    --tf-danger: #dc2626;
    --tf-ink: #172033;
    --tf-muted: #667085;
    --tf-soft: #f5f7fb;
    --tf-card: #ffffff;
    --tf-border: #d9e2f1;
    --tf-border-strong: #b8c7dc;
    --tf-shadow: 0 18px 50px rgba(16, 24, 40, 0.10);
    --tf-radius: 8px;
    --tf-font: 'Inter', system-ui, -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;
    --transition: all 0.18s ease;
}

* { box-sizing: border-box; }



.main-content { padding: 38px 0 58px; }
.service-shell { max-width: 1120px; }

.form-header {
    color: var(--tf-ink);
    margin: 0 auto 18px;
    padding: 22px 24px;
    background: rgba(255, 255, 255, 0.86);
    border: 1px solid rgba(217, 226, 241, 0.85);
    border-radius: var(--tf-radius);
    box-shadow: 0 10px 30px rgba(16, 24, 40, 0.07);
    backdrop-filter: blur(10px);
}

.header-kicker {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--tf-primary-dark);
    font-size: 0.8rem;
    font-weight: 800;
    letter-spacing: 0.02em;
    text-transform: uppercase;
    margin-bottom: 8px;
}

.header-title h1 {
    margin: 0;
    color: var(--tf-ink);
    font-size: clamp(1.65rem, 3vw, 2.35rem);
    font-weight: 800;
    letter-spacing: 0;
    font-size: 26px;
}

.header-title p,
.form-header p {
    margin: 7px 0 0;
    max-width: 650px;
    color: var(--tf-muted);
    font-size: 0.98rem;
}

.response-badge {
    display: inline-flex;
    align-items: center;
    gap: 7px;
    padding: 8px 12px;
    border: 1px solid #b7e4d2;
    border-radius: 999px;
    background: #ecfdf5;
    color: #047857;
    font-size: 0.83rem;
    font-weight: 700;
    white-space: nowrap;
}

.mandatory-note {
    display: block;
    color: var(--tf-danger);
    font-size: 0.84rem;
    font-weight: 600;
    margin-top: 12px;
}

.progress-panel {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 18px;
    margin-bottom: 18px;
    background: var(--tf-card);
    border: 1px solid var(--tf-border);
    border-radius: var(--tf-radius);
    box-shadow: 0 8px 24px rgba(16, 24, 40, 0.06);
    overflow-x: auto;
}

.progress-step {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--tf-muted);
    font-size: 0.86rem;
    font-weight: 700;
    white-space: nowrap;
}

.step-icon {
    width: 32px;
    height: 32px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border-radius: 50%;
    background: #eef4ff;
    color: var(--tf-primary);
    border: 1px solid #c7d7fe;
}

.progress-step.is-active,
.progress-step.is-complete { color: var(--tf-ink); }
.progress-step.is-complete .step-icon { background: #ecfdf5; color: var(--tf-accent); border-color: #a7f3d0; }
.progress-step.is-active .step-icon { background: var(--tf-primary); color: #fff; border-color: var(--tf-primary); }

.progress-line {
    min-width: 42px;
    height: 2px;
    background: var(--tf-border);
    border-radius: 99px;
}

#serviceRequestForm,
.success-message,
.failure-message {
    background: var(--tf-card);
    border: 1px solid var(--tf-border);
    border-radius: var(--tf-radius);
    box-shadow: var(--tf-shadow);
}

#serviceRequestForm { padding: 0; overflow: visible; }

.form-section {
    padding: 28px;
    border-bottom: 1px solid #eef2f7;
}

.form-section:last-of-type { border-bottom: 0; }
.form-section h3 {
    display: flex;
    align-items: center;
    gap: 10px;
    margin: 0 0 22px;
    color: var(--tf-ink);
    font-size: 1.08rem;
    font-weight: 800;
}

.form-section h3::before {
    content: '';
    width: 4px;
    height: 22px;
    background: var(--tf-primary);
    border-radius: 999px;
    flex: 0 0 auto;
}

.otp-verification-container {
    display: grid;
    grid-template-columns: 1fr;
    gap: 18px 20px;
    padding: 12px 0 4px;
    width: 100%;
}

@media (min-width: 768px) {
    .otp-verification-container.otp-active {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
    .otp-verification-container:not(.otp-active) .verification-field {
        grid-column: 1 / -1;
        width: min(100%, 740px);
        margin: 0 auto;
    }
}

.verification-field { width: 100%; }
.form-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 18px 20px;
}

.form-grid-3 {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 18px 20px;
}

@media (min-width: 768px) {
    .form-grid-3:has(#mobileNumberDisplaySection.hidden) {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }
}

.form-group { position: relative; margin-bottom: 0; }
.full-width,
#addressSelectGroup,
#newAddressFields { grid-column: 1 / -1; }

label {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    margin-bottom: 7px;
    color: #344054;
    font-size: 0.88rem;
    font-weight: 700;
}

.help-icon { color: var(--tf-primary); cursor: help; }
.required-asterisk { color: var(--tf-danger); }

input[type='text'],
input[type='email'],
input[type='tel'],
input[type='date'],
input[type='datetime-local'],
select,
textarea,
.model-search-input {
    width: 100%;
    min-height: 44px;
    padding: 10px 12px;
    border: 1px solid var(--tf-border-strong);
    border-radius: 6px;
    background: #fff;
    color: var(--tf-ink);
    font-family: var(--tf-font);
    font-size: 0.94rem;
    transition: var(--transition);
}

textarea { min-height: 104px; resize: vertical; }
select { cursor: pointer; }

input:focus,
select:focus,
textarea:focus,
.model-search-input:focus {
    outline: none;
    border-color: var(--tf-primary);
    box-shadow: 0 0 0 3px rgba(21, 84, 209, 0.14);
}

input::placeholder,
textarea::placeholder { color: #98a2b3; }

.readonly-input,
input:disabled,
select:disabled {
    background: #f2f4f7 !important;
    color: #667085;
    cursor: not-allowed;
    border-color: #e4e7ec;
}

.input-group,
.input-group-equal { display: flex; gap: 10px; align-items: stretch; }
.field-with-error { flex: 1 1 auto; min-width: 0; }
.field-with-error + .btn { align-self: flex-start; }
.field-with-error .error-message { margin-top: 6px; }
.input-group input { flex: 1 1 auto; }

.btn {
    min-height: 44px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    border-radius: 6px;
    border: 1px solid transparent;
    padding: 10px 16px;
    font-family: var(--tf-font);
    font-weight: 800;
    font-size: 0.92rem;
    transition: var(--transition);
}

.btn-primary {
    background: var(--tf-primary);
    border-color: var(--tf-primary);
    color: #fff;
    box-shadow: 0 10px 20px rgba(21, 84, 209, 0.22);
}
.btn-primary:hover,
.btn-primary:focus { background: var(--tf-primary-dark); border-color: var(--tf-primary-dark); color: #fff; }

.btn-secondary {
    background: #fff;
    border-color: var(--tf-border-strong);
    color: #24324b;
}
.btn-secondary:hover,
.btn-secondary:focus { background: #eef4ff; border-color: #9db7ff; color: var(--tf-primary-dark); }
.btn:disabled { opacity: 0.64; cursor: wait; }
.btn-large { min-width: 190px; }

.error-message,
.invalid-feedback {
    display: block;
    min-height: 18px;
    margin-top: 5px;
    color: var(--tf-danger);
    font-size: 0.8rem;
    font-weight: 600;
}

.is-invalid,
input.is-invalid,
select.is-invalid,
textarea.is-invalid {
    border-color: var(--tf-danger) !important;
    box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.10) !important;
}

.file-input-hidden.is-invalid + .file-upload-label {
    border-color: var(--tf-danger) !important;
    box-shadow: 0 0 0 3px rgba(220, 38, 38, 0.10) !important;
}

.address-grid {
    display: grid;
    grid-template-columns: repeat(5, minmax(0, 1fr));
    gap: 10px;
    margin-top: 10px;
}
.mb-2 { margin-bottom: 10px; }
.hidden { display: none !important; }

.gst-pan-search-wrapper {
    width: min(100%, 860px);
    margin: 18px auto 0;
    padding: 20px 18px 2px;
    background: #f8fbff;
    border: 1px dashed #9db7ff;
    border-radius: var(--tf-radius);
}
.gst-pan-search-wrapper h4 {
    margin: 0 0 8px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
    font-size: 1.02rem;
    font-weight: 800;
    color: var(--tf-primary-dark);
}
.gst-pan-search-wrapper p { margin: 0 0 10px; text-align: center; color: var(--tf-muted); font-size: 0.88rem; }

.file-upload-wrapper { position: relative; width: 100%; }
.file-input-hidden {
    opacity: 0;
    position: absolute;
    inset: 0;
    width: 100%;
    height: 100%;
    cursor: pointer;
    z-index: 2;
}
.file-upload-label {
    min-height: 112px;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 9px;
    padding: 10px;
    background: #f8fafc;
    border: 2px dashed #9db7ff;
    border-radius: var(--tf-radius);
    color: #475467;
    cursor: pointer;
    text-align: center;
    transition: var(--transition);
}
.file-upload-label span { overflow-wrap: anywhere; }
.file-input-hidden:hover + .file-upload-label,
.file-upload-wrapper.drag-over .file-upload-label,
.file-upload-label:hover {
    background: #eef4ff;
    border-color: var(--tf-primary);
    color: var(--tf-primary-dark);
}
.file-upload-wrapper.has-file .file-upload-label {
    background: #ecfdf5;
    border-color: var(--tf-accent);
    color: #047857;
}
.upload-icon { width: 28px; height: 28px; color: currentColor; }

.product-item-card {
    position: relative;
    padding: 22px;
    margin-bottom: 18px;
    background: #fbfcff;
    border: 1px solid var(--tf-border);
    border-radius: var(--tf-radius);
}
.product-item-card h4 {
    margin: 0 0 18px;
    color: var(--tf-ink);
    font-size: 1rem;
    font-weight: 800;
}
.product-item-card h4::before {
    content: '\F1CC';
    font-family: 'bootstrap-icons';
    margin-right: 8px;
    color: var(--tf-primary);
}
.product-item-card .remove-product-btn {
    position: absolute;
    top: 18px;
    right: 18px;
    min-height: 34px;
    padding: 6px 10px;
    border: 1px solid #fecaca;
    border-radius: 6px;
    background: #fff1f2;
    color: #b42318;
    font-size: 0.8rem;
    font-weight: 800;
}
.product-item-card .remove-product-btn:hover { background: #fee2e2; }
.add-product-btn-container { margin-top: 4px; }

.model-dropdown-wrapper {
    position: absolute;
    top: calc(100% + 4px);
    left: 0;
    right: 0;
    z-index: 1000;
    padding: 10px;
    background: #fff;
    border: 1px solid var(--tf-border);
    border-radius: var(--tf-radius);
    box-shadow: 0 16px 34px rgba(16, 24, 40, 0.15);
}
.model-dropdown-list { max-height: 300px; overflow-y: auto; margin-top: 8px; }
.model-dropdown-item {
    display: flex;
    flex-direction: column;
    gap: 2px;
    padding: 10px 12px;
    border-radius: 6px;
    color: var(--tf-ink);
    cursor: pointer;
    transition: var(--transition);
    overflow: hidden;
}
.model-item-no {
    font-weight: 700;
    font-size: 0.88rem;
    color: var(--tf-primary);
    font-family: 'Inter', monospace;
    letter-spacing: 0.01em;
}
.model-item-name {
    font-size: 0.84rem;
    color: var(--tf-ink);
    line-height: 1.35;
}
.model-item-category {
    display: inline-block;
    font-size: 0.73rem;
    color: var(--tf-primary-dark);
    background: #e8f0fe;
    border-radius: 999px;
    padding: 1px 8px;
    margin-top: 2px;
    font-weight: 500;
    width: fit-content;
}
.asset-dropdown-item { display: flex; flex-direction: column; gap: 4px; line-height: 1.3; }
.asset-item-name { font-weight: 800; font-size: 0.88rem; }
.asset-item-meta { display: flex; flex-wrap: wrap; gap: 6px; color: var(--tf-muted); font-size: 0.76rem; }
.asset-item-meta span { background: #f2f4f7; border-radius: 999px; padding: 2px 8px; }
.asset-summary-badge {
    display: flex;
    flex-wrap: wrap;
    gap: 6px;
    margin-top: 8px;
    padding: 10px;
    background: #ecfdf5;
    border: 1px solid #a7f3d0;
    border-radius: 6px;
}
.badge-chip {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    background: #d1fae5;
    color: #047857;
    border-radius: 999px;
    padding: 3px 9px;
    font-size: 0.78rem;
    font-weight: 800;
}

.form-actions {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 18px;
    padding: 24px 28px;
    background: #fbfcff;
}
.recaptcha-holder { margin: 0; }
.g-recaptcha-mock {
    width: 302px;
    height: 76px;
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 0 12px;
    background: #f9f9f9;
    border: 1px solid #d3d3d3;
    border-radius: 3px;
    font-family: Arial, sans-serif;
}
.g-recaptcha-left { display: flex; align-items: center; gap: 14px; }
.g-recaptcha-checkbox {
    width: 24px;
    height: 24px;
    border: 2px solid #c1c1c1;
    border-radius: 2px;
    background: #fff;
    cursor: pointer;
    position: relative;
}
.g-recaptcha-checkbox.checked { border-color: var(--tf-accent); }
.g-recaptcha-checkbox.checked::after {
    content: '';
    position: absolute;
    left: 7px;
    top: 2px;
    width: 5px;
    height: 11px;
    border: solid var(--tf-accent);
    border-width: 0 3px 3px 0;
    transform: rotate(45deg);
}
.g-recaptcha-text { color: #2b2b2b; font-size: 14px; cursor: pointer; user-select: none; }
.g-recaptcha-right { display: flex; flex-direction: column; align-items: center; }
.g-recaptcha-logo {
    width: 32px;
    height: 32px;
    background-image: url('https://www.gstatic.com/recaptcha/api2/logo_48.png');
    background-size: contain;
    background-repeat: no-repeat;
}
.g-recaptcha-logo-text { margin-top: 2px; color: #555; font-size: 8px; text-align: center; }
.g-recaptcha-logo-text a { color: #555; text-decoration: none; }

.success-message,
.failure-message {
    /* max-width: 760px; */
    margin: 0 auto;
    padding: 42px 34px;
    text-align: center;
}
.success-icon,
.failure-icon { font-size: 3.6rem; margin-bottom: 12px; }
.success-icon { color: var(--tf-accent); }
.failure-icon { color: var(--tf-danger); }
.success-message h2,
.failure-message h2 { font-weight: 800; margin-bottom: 10px; }
.success-message p,
.failure-message p { color: var(--tf-muted); }
.ticket-info {
    display: inline-block;
    min-width: 260px;
    margin: 12px 0 22px;
    padding: 16px 20px;
    background: #eef4ff;
    border: 1px solid #c7d7fe;
    border-radius: var(--tf-radius);
}
.ticket-info .label { display: block; color: var(--tf-muted); font-size: 0.85rem; font-weight: 700; }
.ticket-info strong { display: block; color: var(--tf-primary-dark); font-size: 1.4rem; font-weight: 800; }
.service-request-details,
.error-details { border: 1px solid var(--tf-border); }
.contact-info { margin-top: 18px; }

.toast-region {
    position: fixed;
    top: 18px;
    right: 18px;
    z-index: 1080;
    display: grid;
    gap: 10px;
    width: min(380px, calc(100vw - 32px));
}
.app-toast {
    display: flex;
    gap: 10px;
    align-items: flex-start;
    padding: 13px 14px;
    border-radius: 8px;
    background: #fff;
    border: 1px solid var(--tf-border);
    box-shadow: 0 16px 35px rgba(16, 24, 40, 0.18);
    color: var(--tf-ink);
}
.app-toast i { font-size: 1.1rem; margin-top: 1px; }
.app-toast.success { border-left: 4px solid var(--tf-accent); }
.app-toast.success i { color: var(--tf-accent); }
.app-toast.error { border-left: 4px solid var(--tf-danger); }
.app-toast.error i { color: var(--tf-danger); }
.app-toast.info { border-left: 4px solid var(--tf-primary); }
.app-toast.info i { color: var(--tf-primary); }
.app-toast strong { display: block; font-size: 0.9rem; }
.app-toast span { color: var(--tf-muted); font-size: 0.85rem; }

@media (max-width: 991px) {
    .address-grid { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}

@media (max-width: 768px) {
    .main-content { padding: 18px 0 34px; }
    .service-shell { padding: 0 12px; }
    .form-header { padding: 18px; }
    .response-badge { white-space: normal; }
    .progress-panel { gap: 8px; padding: 10px; }
    .progress-line { min-width: 22px; }
    .progress-step { font-size: 0.76rem; }
    .step-icon { width: 28px; height: 28px; }
    .form-section { padding: 20px 16px; }
    .form-grid,
    .form-grid-3,
    .address-grid { grid-template-columns: 1fr; }
    .input-group,
    .input-group-equal { flex-direction: column; }
    .input-group .btn { width: 100%; }
    .form-actions { flex-direction: column; align-items: stretch; padding: 20px 16px; }
    .btn-large { width: 100%; min-width: 0; }
    .g-recaptcha-mock { max-width: 100%; }
    .product-item-card { padding: 18px 14px; }
    .product-item-card .remove-product-btn { position: static; margin-bottom: 12px; width: 100%; }
    .success-message,
    .failure-message { padding: 30px 18px; }
    .service-request-details > div { grid-template-columns: 1fr !important; }
}

@media (prefers-reduced-motion: reduce) {
    *, *::before, *::after { transition-duration: 0.01ms !important; scroll-behavior: auto !important; }
}

/* Global Loading Overlay Styling */
.global-loader-overlay {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(255, 255, 255, 0.85);
    backdrop-filter: blur(8px);
    -webkit-backdrop-filter: blur(8px);
    z-index: 99999;
    display: flex;
    justify-content: center;
    align-items: center;
    opacity: 0;
    visibility: hidden;
    transition: opacity 0.3s ease, visibility 0.3s ease;
}

.global-loader-overlay:not(.hidden) {
    opacity: 1;
    visibility: visible;
}

.loader-content {
    text-align: center;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 15px;
}

.loader-spinner {
    width: 50px;
    height: 50px;
    border: 4px solid rgba(0, 0, 0, 0.08);
    border-top: 4px solid #1554d1;
    border-radius: 50%;
    animation: spin 1s linear infinite;
}

#global-loader-text {
    font-family: 'Inter', sans-serif;
    font-size: 16px;
    font-weight: 500;
    color: #333;
    margin: 0;
}

@keyframes spin {
    0% { transform: rotate(0deg); }
    100% { transform: rotate(360deg); }
}

/* Inactive Contact Notice Banner */
.inactive-notice {
    display: flex;
    align-items: flex-start;
    gap: 12px;
    padding: 14px 18px;
    margin-bottom: 20px;
    background: linear-gradient(135deg, #fff8e1 0%, #fff3cd 100%);
    border: 1.5px solid #f6c800;
    border-left: 5px solid #f6a800;
    border-radius: 10px;
    box-shadow: 0 2px 8px rgba(246, 168, 0, 0.12);
    animation: fadeInDown 0.35s ease;
}

.inactive-notice.hidden {
    display: none;
}

.inactive-notice__icon {
    font-size: 22px;
    color: #e67e00;
    flex-shrink: 0;
    margin-top: 1px;
}

.inactive-notice__body {
    display: flex;
    flex-direction: column;
    gap: 3px;
}

.inactive-notice__body strong {
    font-size: 14px;
    font-weight: 700;
    color: #7a4100;
    letter-spacing: 0.01em;
}

.inactive-notice__body span {
    font-size: 13px;
    color: #6b4400;
    line-height: 1.5;
}

@keyframes fadeInDown {
    from { opacity: 0; transform: translateY(-8px); }
    to   { opacity: 1; transform: translateY(0); }
}

/* GST/PAN format hints and selection note helper styles */
.field-format-hint {
    font-size: 0.76rem;
    font-weight: normal;
    color: var(--tf-muted);
    margin-left: 4px;
}

.gst-pan-note-container {
    margin-top: 2px;
    margin-bottom: 2px;
}

.gst-pan-note {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 10px 14px;
    background-color: #f0f7ff;
    border: 1px solid #d0e5ff;
    border-radius: var(--tf-radius);
    color: var(--tf-primary-dark);
    font-size: 0.85rem;
    font-weight: 500;
    line-height: 1.4;
}

.gst-pan-note i {
    font-size: 1rem;
    color: var(--tf-primary);
}